Collaboratively, we’ve been working with utility operators for decades, and while we’re seeing AI adoption in grid operations accelerate, reported ROI is lagging.

Across industries, 79% of enterprises have adopted AI agents in some form, but only 11% have them running in production — the largest deployment backlog in enterprise tech history — while a separate cross-study analysis finds 95% of generative AI pilots fail to deliver expected returns.

But for utilities specifically, the obstacle is rarely the model. It’s that AI tools optimize a single narrow task without ever connecting to the broader operational picture.

Find out more on our post on  EE Online